I am delighted to say that I am available again to provide osteopathic care in clinic following a period of closure in response to the COVID-19 pandemic.
At both BHWC and Natural Balance Therapies (NBT is open for osteopathic consults only at present) we are strictly adhering to government and regulatory guidelines to maintain the highest level of hygiene and cleanliness, as safety for patients and staff is paramount.
Some of my patients have been in touch already and I have been able to provide much needed treatment. For some, new routines have not been helping with existing musculoskeletal problems and general wellbeing, for example having to work from home with a less than ideal workstation.
With social distancing having been the norm for so long, it might feel strange to be in close proximity with someone not from your own household. There are a number of measures in place to keep you as safe as possible.
How we can provide osteopathic care as safely as possible during the COVID-19 pandemic.
Before your appointment, I will call you to go through a short series of questions with you to make sure that a face to face consultation would be appropriate.
To keep everyone safe, we cannot treat people face to face if they have been diagnosed with or have symptoms of COVID-19, or if they have been in close contact with someone who has, in the last 14 days.
Safety in the clinic.
For appointments at BHWC, you will be required to enter the building via the side entrance (which will bypass most of the surgery) to reduce interactions with other people. To this end, please arrive as near to your appointment time as possible.
Please wear a protective face mask (these can be provided at cost for £1 if you don’t have one.)
I will greet you at the door and provide some hand sanitiser gel and will accompany you straight through to the treatment room whenever possible, or the quiet waiting area directly outside the room.
BHWC is a safe environment– NHS patients are mainly having phone consultations, and only coming in when necessary, and not if they have symptoms of COVID-19. It is a relatively quiet place these days.
Everyone is encouraged not to travel by public transport where possible.
We also ask that if possible do not bring anyone with you, but if you would like to bring a chaperone, please let me know.
In addition please do not bring unnecessary items including jewellery.
Safety in the clinic room
We allow a gap in between appointments to prevent overlap and to aerate the room.
All surfaces (such as the treatment plinth, door handles, chair, wipeable pillow etc) are sanitised between patients.
We have removed soft furnishings such as the plinth cover and pillow cases.
I will be wearing PPE (personal protective equipment) including gloves, apron and fluid resistant face mask and possibly eye protection, and washing hands regularly.
If you are concerned for any reason about having face to face treatment (for example if you or someone you live with have underlying health conditions) I am also able to offer video consultations.
It would mean no hands on therapy but I would be able to assess your condition and be able to provide exercises and other advice on how to manage it.
I hope you feel reassured that we are doing all we can to make the process as safe as possible.